Data protection

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

DialogShift chat application and other communication services on our website


Our website uses the communication services of DialogShift GmbH, Torstr. 201,

10115 Berlin. These include a chat application, e-mail communication and telephone communication. The applications process and store data for the purpose of web analysis, operating the communication services and responding to inquiries.

To operate the chat function, the chat texts are saved and a cookie with a unique ID is set - this is used to recognize you as a customer. In the case of e-mail and telephone communication, the communication content is also stored temporarily in order to ensure efficient processing of your inquiries.

A cookie is a small text file that is stored locally in the cache on your device.

is saved. With the help of this cookie, our application recognizes the device and can call up past chat logs. This cookie is stored for 90 days since the last

usage, stored. You can deactivate the storage of cookies in your

Deactivate browser settings. However, without the use of cookies, the

Chat function cannot be executed.

The possible disclosure of e.g. name, e-mail address or telephone number

is voluntary and with the consent to temporarily use and store this data for the purpose of establishing contact until the end of the contact. This personal data will be deleted after 90 days. When using the Journey Messaging Service, your contact details may also be used for the transmission of travel-related information (such as check-in information), provided you have consented to this.

The legal basis for data processing is in accordance with Art. 6 para. 1 lit. a GDPR, § 25

Para. 1 TTDSG on the basis of your consent.

DialogShift offers further information on the collection and use of data as well as your rights and options for protecting your privacy at https://www.dialogshift.com/datenschutz.






ENGLISH


DialogShift Chat Application and Other Communication Services on Our Website

Our website uses the communication services of DialogShift GmbH, Torstr. 201,

10115 Berlin. These include a chat application, email communication, and telephone communication. The applications process and store data for the purpose of web analytics, operating communication services, and responding to inquiries.

For the operation of the chat function, the chat texts are stored and a cookie with a unique ID is set - this serves to recognize you as a customer. For email and telephone communication, the communication contents are also temporarily stored to ensure efficient processing of your requests.

A cookie is a small text file that is stored locally in the cache on your device. Using this cookie, our application recognizes the device again and can retrieve past chat protocols. This cookie is stored for 90 days from last use. You can disable the storage of cookies in your browser settings. However, the chat function cannot be executed without the use of cookies.

The possible disclosure of e.g., name, email address, or telephone number is voluntary and includes consent to temporarily use and store this data for the purpose of contact until the end of the contact. This personal data will be deleted after 90 days. When using the Journey Messaging Service, your contact details may also be used for the transmission of travel-related information (such as check-in information) if you have consented to this.

The legal basis for data processing is based on Art. 6 Para. 1 lit. a GDPR, § 25

Para. 1 TTDSG on the basis of your consent.

DialogShift provides further information about the collection and use of data as well as your rights and options for protecting your privacy at https://www.dialogshift.com/privacy.


en_USEnglish