General terms and conditions for events

Event

All events at Das Kittchen, Kellerstr.1, 23966 Wismar

Organizer

The Kittchen GmbH

Kellerstr.1

23966 Wismar

 ("Organizer")

1. general

1.1 These General Terms and Conditions ("GTC") apply to the participation and the associated related ticket sales for the above event, organized by the above organizer. by the above organizer. Any deviating terms and conditions of the Participant are not valid.

1.2 The organizer reserves the right to make changes and additions to these regulations. Possible amendments and additions shall become valid through the publication on this website including all subpages or on the event page. event page www.das-kittchen.de/unsere-events.

2. registration and conclusion of contract 

2.1 The Registration for participation in the event is only possible via the Ticket management platform of the organizer or in person at the event venue. possible.

2.2 The organizer submits an offer for the conclusion of a purchase contract with the information conclusion of a purchase contract. The participant accepts his offer for the the conclusion of a purchase contract by completing the order process in full and and clicking on the "Complete registration" button in the final order screen. complete" in the final order screen. The effective acceptance of the offer by the participant requires that the participant has completed all the required fields in the fields (each marked with an "*") and has accepted these GTC. has accepted these terms and conditions.

2.3 The contract for participation in the event is only concluded after the organizer has the organizer has confirmed the registration to the participants in writing via e-mail. confirmed. Amendments and/or additions to the contract must be made written form. This also applies to the cancellation of the written form clause. 

3. prices

3.1 The price stated in the the certificate of participation is the final price and is binding on the participant. binding on the participant.

3.2 All prices include VAT where applicable.

3.3 If special prices are granted for concessions (students, members of certain organizations, etc.) etc.) are granted, this is also shown separately. If no discounts are not shown, they cannot be granted. The The discount must be claimed on presentation of proper proof (student ID, confirmation of university confirmation from the university, indication of membership number). The proof must be provided before the start of the event. If the proof cannot be provided, the participant must pay the difference between the full price difference between the full price and the reduced price at the beginning of the event, in order to be eligible for admission.

4. payment

4.1 The payment is made via the methods indicated on the website. All prices are due immediately upon conclusion of the contract and at the latest on the day of the event.

4.2 Payment by invoice:
If the participant does not pay within 14 days of receipt of the invoice the organizer may withdraw from the contract. If the organizer withdraws from the contract, the participant loses his right to participate in the event. the event. Any fees arising from the transfer shall be borne by the participant.

4.3 Payment by credit card:
If payment is made by credit card (MasterCard, Visa), the participant will be payment process, the participant is asked to enter the credit card details. The corresponding credit card account will subsequently be debited for the amount of the ticket.

4.4 Should payment is charged back (e.g. due to insufficient funds in the account specified in the account specified when the order was placed), the participant must compensate any loss or any expenses arising from the chargeback. This includes in particular the bank charges as well as a processing fee of EUR 10.00 per chargeback for processing by the organizer. by the organizer.

In the event of an unjustified chargeback of the credit card, processing costs in the amount of processing costs of EUR 40.00 will be charged.

In the event of the organizer is entitled to withdraw from the contract immediately. withdraw from the contract. The participant thereby loses his right to participate in the the booked event. Further claims of the organizer against participants are not affected by this. 

5. right of withdrawal 

5.1. Cancellation policy

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Right of withdrawal:
If the participant is a consumer within the meaning of § 13 BGB (German Civil Code), he contract within 14 days without giving reasons in text form (e.g. letter, e-mail). (e.g. letter, e-mail) without giving reasons. For this purpose, it is possible to send an e-mail stating send an e-mail stating the ticket ID. Participants can use the following contact details:

Das Kittchen GmbH, Kellerstr.1, 23966 Wismar, info@das-kittchen.de

The period begins after receipt of this instruction in text form, but not before conclusion of the contract and also not before fulfillment of the information obligations of the organizer pursuant to Art. 246 § 2 in conjunction with § 1 para. 1 and 2 EGBGB as well as the obligations pursuant to Section 312g (1) sentence 1 BGB in conjunction with Art. 246 § 3 EGBGB. To comply with The timely dispatch of the revocation is sufficient to comply with the revocation period.

Consequences of revocation:
In the event of an effective revocation, the services received by both parties must be and any benefits derived (e.g. interest) must be returned. If the participant is unable to return the received service and use (e.g. benefits of use) or only partially or only in a deteriorated condition, the participant must condition, the participant must compensate the organizer to this extent. Obligations to reimburse payments must be fulfilled within 30 days. be fulfilled. The period begins for the participant with the dispatch of the the declaration of revocation and for the organizer upon its receipt.

End of the withdrawal policy
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5.2 The right of withdrawal expires prematurely if the organizer, with the express the participants before the end of the withdrawal period or if the participants the end of the withdrawal period or if the participants initiate the themselves. 

6. withdrawal/cancellation

6.1 If the not participate in the event, the participant must notify the organizer of his withdraw from the contract in writing or by e-mail to the organizer. to the organizer.

 

a) In case of withdrawal/cancellation 20 days before the date of the event, the participation participation fee with retention of a processing fee of 10% at least but 10 EUR reimbursed.
b) In the event of withdrawal/cancellation at least 19 days before the event, no no refund.

6.2 If the registered participant is unable to attend the event, the participant has participant has up to 3 days before the event the opportunity to to indicate a substitute person for participation in writing or by e-mail. 

7. benefits

7.1 The The scope of the contractual service within the framework of the event is set out in the information documents the information on the event website, any registration forms and the confirmation of participation from the organizer. organizer. In the event of contradictions and in any case, the service description in the booking confirmation is decisive.

7.2 If services are not provided in accordance with the contract, the participant shall be entitled to remedy. Defects must be reported immediately. Claims for reimbursement of the participation fee due to services obviously not provided in services are to be asserted within 14 days of the end of the event. of the event.

7.3 The organizer reserves the right, in exceptional cases, to appoint a to appoint a substitute speaker in exceptional cases. The participant will be informed of any changes participant will be informed in good time.

7.4 Travel, accommodation and meals are not included in the event offer, unless services of this unless services of this kind are expressly listed in the event description. expressly listed in the event description. If a contractual partner does not make use of duly offered services in whole or in part, there shall be no entitlement to a refund of the participation fee. reimbursement of the participation fee.

8 Cancellation of the event 

8.1 For urgent reasons reasons of urgency, the organizer may cancel the event with a reasonable cancel the event. This also applies to supporting and evening programs. 

8.2 In the event of the event is canceled, the organizer shall refund the payment made in full within in full within 14 days. Any additional costs incurred by the participant will not be refunded.

9. copyright and other rights 

9.1 The The presentations and event documents issued are protected by copyright and and may only be used for personal use. Rights of use are only transferred by express written written granting of the right of use. Duplication, distribution, processing or public reproduction of any kind is not permitted and requires the permitted and requires the written permission of the organizer.

9.2 Audio and video and video recordings and descriptions of the event, the event event results in whole or in part are not permitted. 

10. images/photographs

10.1 The participants of the event irrevocably and free of charge agree that the organizer may that the organizer is entitled to make image and/or sound recordings of their person, which go beyond the reproduction of an event of current affairs event, to create, reproduce, broadcast or have broadcast and to use in audiovisual media. use in audiovisual media.

11. liability 

11.1 The organizer is liable

  • in the event of a breach of material contractual contractual obligations for intent and any negligence. The amount of liability is liability is limited to the amount of the participation fee; liability for consequential consequential damage and financial loss (e.g. loss of profit) is excluded.
  • otherwise only for damage caused by intent or gross negligence. The amount of liability is limited limited to the amount of the order sum, liability for consequential and financial losses (e.g. loss of profit) is excluded.

11.2 These limitations and exclusions of liability do not apply to

  • Claims under the Product Liability Act;
  • Claims due to fraudulent behavior of a contractual partner;
  • Claims arising from liability for guaranteed procurement characteristics;
  • Damages arising from injury to life, limb body or health 

11.3. Furthermore, the organizer and its vicarious agents shall not be liable for any disruptions of any kind caused by circumstances beyond their control. sphere of influence. 

11.4. liability for damage incurred on arrival at and departure from the event venues as well as for losses and accidents is - as far as legally excluded to the extent permitted by law.

12. final provisions 

12.1. shall be governed exclusively by the law of the Federal Republic of Germany the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is Munich. 

12.2 Should individual provisions of this contract are invalid or lose their validity due to lose their validity due to a circumstance occurring at a later date, the validity of the contract shall remain unaffected. The invalid contractual provisions shall be replaced provisions shall be replaced by a provision that comes closest to what the contracting parties would have wanted if they had considered the point in question. The same applies to loopholes in this contract. 

12.3 The place of performance is the registered office of the organizer.

 

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